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We are monitoring the most recent guidelines from the government closely. Guest and customer safety is our priority. The guidelines below will be updated as government regulations change and you will be notified of up to date procedures for during events closer to the time. Workshop & Retreat Cancellations due to COVID-19 Should government regulations… Continue reading COVID-19

Shopping, Shipping & Returns

Shipping Policy In most cases, your order will ship within 1-2 working days of your payment being processed and you will recieve an email to let you know when it has been dispatched. Parcels are shipped Royal Mail 2nd Class with a standard shipping rate of £3.50. Free UK shipping for orders over £25. These… Continue reading Shopping, Shipping & Returns

Privacy Policy

This Privacy Policy applies to information collected by ‘Make! The Lakes’ and how (we) ‘Make! The Lakes’ used this information or data about you. Types of Data Collected When you book or express interest about events or make a purchase with us we will collect certain information from you, including: name, email address, telephone number,… Continue reading Privacy Policy

Workshop Policy

Please also see our COVID-19 policy here. Cancellation Policy  If you need to cancel a workshop booking for whatever reason and inform MAKE! The Lakes by email more than 14 days in advance of the workshop date, you will be able to either move to another scheduled workshop or receive a refund minus 50% of… Continue reading Workshop Policy

Retreat Policy

Please also see our COVID-19 policy here. PAYMENTS A deposit must be paid on booking to confirm your place. The remainder of the retreat fee must be paid in full no later than 2 months before the retreat start date. If the total is not received by MAKE! The Lakes by this time you will… Continue reading Retreat Policy

Group Booking Policy

Payments Full payment is required at time of booking to secure your event. Payments are processed by Paypal invoice. You do not need a Paypal account to pay in this way. If you are unable to pay online, cheques will be accepted with the following conditions: Cheques for the total amount must be received by… Continue reading Group Booking Policy

Photography and Filming Statement

The purpose and scope of this policy statement MAKE! The Lakes works with children and families as part of its activities. These include workshops, craft events, product design and pattern testing opportunities. The purpose of this policy statement is to: • protect children and young people who take part in MAKE! The Lakes services, events… Continue reading Photography and Filming Statement