Types of Data Collected
When you book or express interest about events or make a purchase with us we will collect certain information from you, including: name, email address, telephone number, address, social media details. We will also collect these pieces of information when you sign up to our newsletter or share your details with us for any other reason.
Our website http://www.makethelakes.co.uk may collect information such as your IP address and time zone through WordPress.
Why do we collect the Personal Data from you and how it is used?
We collect personal data from you to be able to fulfil our customer service goals.
We use your personal data to communicate with you, process and dispatch your orders and (when in line with the preferences you have shared with us) provide you with information or advertising relating to our products and/or services.
We use WordPress to power our website and WordPress collects personal data to help us screen for potential risk and fraud and to improve and optimize our site. WordPress also collects Cookies for this reason.
Sharing your personal data
We share your personal data with some third parties to help us use the data as described above. For example, WordPress (as outlined above), Mailchimp and Royal Mail.
Online payments are through either Paypal or Stripe. Please use the below links to see their full privacy policies:
We may also share your personal data to comply with any applicable laws and/or regulations, to respond to a lawful request for information (for example, a court summons), or otherwise to protect our rights.
How long will we keep your data on file
When you book an event with us or share your personal data with us in any other way, we will maintain your personal data for our records unless and until you ask us to delete this information.
The use of your personal data for advertising
We may use your personal data to share with you targeted information about our business services and products that we think will be of interest to you. You can ask us to no longer contact you in this way by emailing us at the address given below.
No personal data will be passed to third parties for their marketing purposes.
You have the right to request a copy of any personal data we keep about you and to ask for this data to be corrected, updated, or deleted at any time. If you would like to exercise this right, please contact us using the below details.
If you require more information about our privacy policies, have any questions about the personal data we hold, or if you would like to make a complaint, please contact us by email at firstname.lastname@example.org and include ‘FAO Privacy Compliance Officer’ in the email subject.